Privacy Statement

Sotiotech, Inc., including its subsidiaries and affiliates (collectively, “Sotiotech,” “we,” or “us“) respects the privacy of its customers, business partners, event attendees, job applicants and Website (as defined below) visitors.

The following Privacy Statement explains who we are and the different ways in which we collect, use, and disclose personal data about you, and how you can exercise your privacy rights. Please take the time to read this Privacy Statement and the related statements in their entirety to ensure you are fully informed. To access a specific policy, you may click on the relevant link below. Note that we may provide additional information about our privacy practices that are specific to one of our websites, events, products, or services or apply to residents of a certain jurisdiction.

If you have any questions or concerns about our use of your personal data, please contact us using the contact details provided at the bottom of this Privacy Statement.

Our Privacy Statement covers our privacy practices as a controller with respect to the collection, use, and disclosure of information obtained: (i) through the Sotiotech websites that link to this Privacy Statement (our “Website“), (ii) events hosted by Sotiotech or our business partners and sponsors where we collect information from attendees (“Events”), and (iii) any marketing related activities which we are involved in.

Our Cookies Policy addresses how we use cookies and other similar tracking technologies when you visit our websites or use our products, services, and mobile applications.

Our Services Privacy Statement covers our privacy practices as a controller in connection with the use of our hosted software applications and related support services, as well as expert services, including professional services, trainings and certifications that we provide to customers. The Services Privacy Statement also describes our privacy practices with respect to customer and partner contact and account management information we process in connection with the purchase and use of our products and services or technology provided by our partners to our customers.

Our Applicant Privacy Statement covers our privacy practices as a controller in connection with an individual’s application for employment at Sotiotech.

How We Obtain Information

We collect several types of information from and about Data Subjects that broadly fall into the following categories:

1. Information we collect from you:

• When filling out forms on our Website (including without limitation, name, mailing address, email address, and telephone number).
• When you post material to our Website, participate in bulletin boards, chat rooms, blogs, comment threads, forums, or other interactive features of our Website, register, or request further information or services from us. 
• When you register to use a demo or developer instance of our cloud service.
• When you enter a contest or promotion we sponsor.
• When you contact us (including where you interact with chatbots on our Website).
• When you complete our surveys.
• When you register for or attend an Event (which may include photographs, audio, and video recordings of Event attendees).
• Other information you may submit to us related to your use of our Website or attendance to an Event (including without limitation, billing information).

Additionally, if you contact us through our chat feature, we may monitor and retain the chat conversation, including for training purposes. We may use the contact details and information you provided in the chat to reach out to provide you with information you have requested about our products and services. Please do not use the chat feature if you do not wish to have your chat conversations monitored and retained.

2. Information from third parties or information which is publicly available.

   From time to time, we may collect and use information we receive about you from third parties in connection with your use of the Website or attendance to an Event or other marketing related activities. For instance, we may receive information about you from our business partners related to your registration information for Events or from other vendors where you have expressed an interest in Sotiotech products (including by downloading a Sotiotech digital asset or giving consent to receiving marketing materials). We also use third parties for reporting and analytics to measure the effectiveness of our Website and marketing efforts, and to identify areas for improvement.

   We may combine information we collect from third parties with information you provide us to update, expand, or provide you with tailored information regarding our products, services, and Events.  We may also collect information about you where you have made it publicly available.

3. Information we collect as you navigate through the Website.

   As you navigate through the Website, we may also automatically collect details about your visits to the Website, including your IP address, usage patterns, traffic data, location data, logs, other communication data, and the resources that you access, as well as information about your device and internet connection, including your operating system and browser type. 

We also collect some of this information using cookies and similar tracking technologies through others that we engage to provide analytics services, serve advertisements, and perform related services across the web and in mobile apps. You can turn off cookies used for ad targeting purposes by accessing the “Cookies Preferences” link in the footer of the site or the “Your Privacy Choices” link. For detailed information on our cookies, please see our Cookie Policy.

How We Use Information Collected

We may process personal data that we collect about you for the following purposes:

• To operate, maintain, and improve our Website.
• To register you for Events you sign up for with us and populate profiles for you in our records.  
• To provide you with information about products or services that you request from us.  To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including without limitation, our Website Terms of Use.
• To notify you about changes to our Website or obtain any required consent.
• To allow you to participate in interactive features of our Website, when you choose to do so.
• For industry analysis, benchmarking, analytics, marketing, and other business purposes. 
• To track your browsing behaviour, such as the pages you visited over time, for analytics and advertising purposes.
• To communicate with you about Events.
• To contact you for marketing purposes, in accordance with your marketing preferences (for example, we may use your information to contact you to further discuss your interests in our services and products or other Events).
• To promote our products, services, or Events on our social media accounts (for example, by using photographs, audio, and video recordings of Events which you may have attended).

­­If you ask us to contact you about goods and services, we may use your personal data, or permit selected third parties to use your personal data, to contact you about such goods and services. You can withdraw consent at a later time by clicking on the “unsubscribe” link located in the emails we send you. For more information, see the section on “Your Privacy Rights“.

Additional information about our privacy practices with respect to our collection and use of information from Events may be found in additional privacy statements on the registration sites for Events hosted by us, where relevant.

How We Disclose Information Collected

We may disclose personal data about you to the following categories of recipients:

• To our global subsidiaries and affiliateswho will use it only for the purposes described in this Privacy Statement.
• To our contractors, business partners and service providerswe use to support our business or who provide services on our behalf.  If you choose to disclose your information to business partners or sponsors, your information will be subject to the respective business partner or sponsor’s privacy statement.
• To a potential buyer(and its agents and advisors) in connection with any proposed merger, acquisition, or any form of sale or transfer of some or all of our assets (including in the event of a reorganisation, dissolution or liquidation), in which case personal data held by us about you will be amongst the assets transferred to the buyer or acquirer.
• To any competent law enforcement body, regulatory, government agency, court or other third party to: (i) comply with relevant laws and regulations, including court order, a request from any competent law enforcement agency, or any other legal obligation; (ii) enforce or apply our Website Terms of Use, or terms of any other agreement, or to take action regarding violations of our policies; (iii) protect the rights, property, or safety of Sotiotech, its affiliates, employees, agents, or others, (iv) defend against a legal claim.
• To any other user of the site or any other sites in the Sotiotech ecosystem, where you choose to make that information public. 
• To any other person with your consentto the disclosure.

We may also disclose aggregated or de‑identified information that cannot reasonably be used to identify you. Sotiotech processes, maintains, and uses this information only in a de‑identified fashion and will not attempt to re‑identify such information, except as permitted by law.

Security and Confidentiality

Sotiotech maintains appropriate technical and organisational measures designed to protect the personal data of Data Subjects from accidental or unlawful destruction, loss, alteration, unauthorised disclosure, and access. Sotiotech personnel and service providers with access to personal data of Data Subjects are required to keep such information confidential and secure.

Retention

We will retain your personal data if we have a business need to do so or for as long as is needed to fulfil the purposes outlined in this Privacy Statement, unless a longer retention period is required by law (for example, to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymise it or if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.

Collection, Use, and Disclosure of Personal Data

• We do not use or disclose sensitive personal data or other personal data for the purpose of inferring characteristics about you.

Data Retention

For information on our data retention practices, please see the section “Retention” above.

General

Third Party Websites and Applications
This Website may link to websites that are not owned or controlled by Sotiotech. As such, this Privacy Statement does not apply to information collected on any third‑party site or by any third‑party application that may link to or be accessible from the Website. This Privacy Statement does not apply to information collected by customers, our business partners, and other third parties, or third‑party applications or services, even if this information is collected using our Website or at Events.

Public Forums and Blogs
Please note that any information you post or disclose in public forums will become public information, and may be available to users and the general public. We urge you to be very careful when deciding to disclose your personal data, or any other information in our public forums. Proper access and use of information provided on the Website, including contributions to our public forums, is governed by our Website Terms of Use and known or suspected violations should be reported to us.

Children
We do not knowingly collect personal data from anyone under the age of 16. If you are under 16, please do not attempt to fill out our forms or send any personal data about yourself to us. If we learn that we have collected personal data from a child under age 16, we will delete that information promptly.

Changes To Our Privacy Statement
Sotiotech reserves the right to update or change this Privacy Statement from time to time. If we make material changes to this Privacy Statement, we will notify you through an appropriate online notice or other means (which may include, if we have your contact details, notification by email). We ask that you review the Privacy Statement periodically to stay informed about any updates or changes that we may have made.
You can see when this Privacy Statement was last updated by checking the “effective as of” date displayed at the top of this Privacy Statement.

Contact Information

To ask questions or comment about this Privacy Statement and our privacy practices or if you need to update, change or remove your information or exercise any other rights, contact us at: connect@sotiotech.com.

Privacy Policy Changes

This Policy may be required to be updated from time to time. You can determine when this Policy was last revised by referring to the last updated date.