Revolutionize Your Healthcare Operations with ServiceNow
Address critical healthcare challenges with world-class ServiceNow implementation. From patient experience to compliance management, we deliver precision solutions that optimize performance across your entire healthcare ecosystem.
About Sotiotech
Sotiotech delivers world-class Servicenow implementation with precision and quality, from planning to deployment, ensuring optimized performance for your solutions. We specialize in transforming healthcare organizations through innovative ServiceNow Healthcare and Life Sciences Service Management solutions in USA & Middle East.
Years of Excellence
Successful Projects
ServiceNow Experts
Industry Expertise Areas
Global Offices
USA, UAE, KSA, India, Singapore
Solving Critical Healthcare Challenges
The US healthcare industry faces unprecedented challenges. ServiceNow Healthcare solutions provide the digital transformation needed to overcome these obstacles.
Industry Challenges
- Fragmented patient data across multiple systems
- Complex regulatory compliance requirements (HIPAA, FDA)
- Inefficient supply chain and equipment management
- Poor patient experience and long wait times
- Manual processes leading to operational inefficiencies
- Lack of integrated care coordination
ServiceNow Solutions
- Unified patient data platform with HL7 FHIR integration
- Automated compliance workflows and risk management
- Intelligent supply chain optimization and equipment tracking
- Enhanced patient experience through digital self-service
- AI-powered workflow automation and case management
- Seamless care coordination across all touchpoints
See ServiceNow Healthcare in Action
Discover how ServiceNow Healthcare solutions are transforming patient care and operational efficiency across leading healthcare organizations.
ServiceNow Healthcare & Life Sciences Solution Offering
Comprehensive ServiceNow Healthcare solutions designed to transform every aspect of your healthcare operations
Patient Experience & Care Delivery
Streamline patient journeys from pre-visit to post-care with integrated digital experiences and care coordination.
- • Omnichannel patient engagement
- • Pre-visit management automation
- • Real-time care coordination
Supply Chain Management
Optimize medical supply procurement, inventory management, and distribution with AI-driven insights.
- • Automated inventory optimization
- • Supplier relationship management
- • Cost reduction analytics
Healthcare Operations Management
Centralize and automate operational workflows to improve efficiency and reduce administrative burden.
- • Workflow automation
- • Resource optimization
- • Performance analytics
Risk & Compliance Management
Ensure regulatory compliance and manage risk across your healthcare organization with automated monitoring and reporting.
- • HIPAA compliance automation
- • Risk assessment workflows
- • Audit trail management
HL7 FHIR Integration
Seamlessly integrate healthcare data across systems using industry-standard HL7 FHIR protocols for interoperability.
- • Standards-based integration
- • Real-time data exchange
- • Interoperability solutions
Clinical Research Management
Accelerate clinical research with streamlined trial management, participant tracking, and regulatory compliance.
- • Trial management automation
- • Participant enrollment tracking
- • Regulatory compliance monitoring
Medical Device Management
Track, maintain, and optimize medical equipment lifecycle with predictive maintenance and compliance monitoring.
- • Equipment lifecycle tracking
- • Predictive maintenance
- • Compliance monitoring
Consent Management
Manage patient consent and privacy preferences with automated tracking and compliance verification.
- • Digital consent capture
- • Privacy preference management
- • Automated compliance verification
Digital Documentation
Streamline clinical documentation with intelligent forms, automated data capture, and workflow integration.
- • Intelligent form automation
- • Clinical workflow integration
- • Document lifecycle management
Success Stories & Impact
Leading healthcare organizations trust ServiceNow to transform their operations and deliver exceptional patient outcomes
ServiceNow Trusted by Leading Healthcare Organizations
First-contact Resolution Rate
Reduction in Nurse Response Times
Tickets Resolved Automatically/Month
Patient Satisfaction
Hours Automated
Testimonials from ServiceNow Healthcare Implementations
"The key difference is the performance and experience of the nurses using a native mobile app from ServiceNow. The app is faster and optimised for the form factor of the devices they are using—it is simple and specific to the functions nurses need it to perform."
Nick White
Executive Vice President, Patient Care Solutions, Orbita
"It's all about impact. ServiceNow is more than just providing a robot, it's solving a real business challenge."
Matthias Egelhaaf
CIO and Chief Digitalization Officer, Global Business Services (GBS), Siemens AG
Ready to Transform Your Healthcare Operations ?
Join leading healthcare organizations who have revolutionized their operations with ServiceNow Healthcare and Life Sciences Service Management solutions. Let Sotiotech guide your digital transformation journey.
Contact us today to learn how ServiceNow Healthcare solutions can address your specific challenges